Talavera Emporium
Frequently Asked Questions
Can I use these products every day for cooking and serving?
Although people do use these products daily, we recommend them primarily for decoration and light use. They are artistic products with fine detail and are not a replacement for common china.
Is your Talavera lead-free and safe for serving food?
Our household Talavera products were represented as lead-free in the original catalog. Do not place them in a conventional oven or expose them to extreme temperatures. Hand washing is recommended. Confirm current specifications before ordering.
Can you make custom Talavera?
Yes. Custom work can range from name plaques to elaborate designer pottery. Contact us with your request, required quantity and timeframe.
How can I get an international shipping quote?
Provide the complete delivery address, postal code, country and exact product SKU.
How do I set up a wedding registry?
Send the names of the couple, wedding date and location, and the SKU numbers of selected items through the Wedding Registry page.
Can I open a wholesale account?
Contact us with information about your business and the products and quantities you are interested in.
Do you ship overseas?
International shipping can be quoted using the destination and selected SKU numbers. These pieces are heavy, so shipping may exceed the product price.
Can I make a bulk order of the same product?
Yes. Every item is handmade rather than machine-produced, so natural variations should be expected.
Can you reproduce a Talavera piece that was broken?
Often, yes. Send a clear photograph and dimensions so the style can be evaluated.
What should I do if an item arrives broken?
Keep the broken item and all original packaging for carrier inspection and contact us immediately.
What is your return policy?
Please contact us before returning anything. Custom and international orders are final sale. Other eligibility depends on the item’s condition and circumstances of the order.